Terms and conditions

By accessing or using Nairobi Fashion Hub, you agree to these terms and the privacy policy. If you don’t agree, please don’t use the service.

Nairobi Fashion Hub is operated by Tinker Digital Limited and connects clients, fashion professionals, businesses and event organisers. We make discovery, booking and communication easier, but we aren’t a party to agreements between users.

You must provide accurate information, keep your sign-in details safe and tell us promptly about any unauthorised access.

• You must be at least 18 or have guardian consent
• Content and activity must comply with applicable law
• You are responsible for actions performed through your account

Payments may be processed by third-party payment providers such as M-Pesa, and their terms apply. Any platform fees are shown in KES before a transaction, and users remain responsible for their own taxes.

You keep ownership of content you upload and grant Tinker Digital Limited a non-exclusive licence to display and use that content within the service. You must have the rights needed to upload it.

We have zero tolerance for objectionable content and abusive users. Do not post harassment, hate speech, threats, sexual exploitation, graphic violence, scams or unlawful material. You must have the rights to content you share.

In the mobile app, use the Report or block menu on a profile, service, portfolio image, review, event, gig, offer or organisation to report content or block its author. Manage blocks in Help centre → Blocked users. Reports are confidential; the reported user does not receive your identity.

We review reports and may remove content or suspend offending accounts. Blocking hides the user’s content and stops new interactions; existing bookings and purchased tickets remain accessible. Contact info@nairobifashionhub.co.ke for safety concerns.

The service is provided as available. To the extent permitted by law, Tinker Digital Limited isn’t liable for indirect or consequential loss, user conduct, the work of professionals or organisers, or third-party payment interruptions.

These terms are governed by the laws of Kenya. Disputes are resolved through applicable Kenyan dispute-resolution procedures and courts.

We may update these terms as the service changes. Material updates will be communicated where appropriate. Questions can be sent to info@nairobifashionhub.co.ke.